Lead content strategy across blog, social, and CRM channels for one of Vietnam's largest e-commerce platforms
Built a short-form video content engine (TikTok/Reels) generating 30M+ organic views annually
Manage seasonal campaign content for major sale events (11.11, 12.12, Tet)
Run A/B tests on landing-page copy and push-notification messaging, lifting CTR by 28%
Coordinate with performance marketing to align organic and paid content narratives
Produced launch and live-ops content for mobile gaming titles across SEA markets
Managed community content calendars across Facebook, Discord, and Zalo
Wrote and localized in-game event copy, trailer scripts, and app-store listings
Analyzed engagement data to iterate content formats and posting cadence
Planned and executed a multi-channel Lunar New Year campaign combining editorial gift guides, influencer seeding, livestream shopping scripts, and CRM journeys, contributing to a 45% year-over-year GMV increase during the campaign period.
Built and scaled a 120-creator UGC program with standardized briefs, usage-rights workflows, and performance scoring systems, reducing content production costs per asset by 60% compared to agency production.