Lead content strategy for merchant-facing products across blog, email, and developer documentation touchpoints
Built the SME success-story program, producing 30+ merchant case studies used by sales and PR
Own SEO content roadmap that doubled non-brand organic signups in 12 months
Partner with product marketing on launch narratives for new payment products across 5 African markets
Mentor 3 junior writers and run the editorial review process
Owned all editorial content including the personal finance blog and weekly newsletter reaching over 350K subscribers
Created viral social content franchises that grew Twitter following from 400K to 1.1M
Developed savings-challenge campaign content driving record deposit volumes
Ran content experiments informing in-app messaging and push-notification strategy
Reported on African technology startups, venture funding, and ecosystem developments
Wrote daily newsletter editions reaching over 100K readers across Africa
Covered major industry events and conducted founder and executive interviews
Built an end-to-end customer advocacy and merchant storytelling program including sourcing frameworks, interview methodologies, and multi-format content production across long-form articles, social assets, and sales collateral. The resulting content assets were referenced in enterprise sales opportunities representing more than $2M in payment volume.
Created and scaled a serialized personal finance content franchise featuring weekly editorial columns, customer stories, and savings challenges. The initiative became the company's primary organic acquisition channel and was attributed to approximately 35% of new account signups.