George T O is a seasoned Power Platform and Microsoft Dynamics 365 professional with over six years of hands-on experience designing, developing, and supporting enterprise-grade business solutions across diverse industries including real estate, construction, energy, education, and healthcare. He specializes in Microsoft Dynamics 365 CRM, Power Apps (Canvas, Model-Driven, and Portals/Power Pages), Power Automate, Power Virtual Agents, Power BI, and Office 365, with deep expertise in integrating Power Platform solutions with Microsoft services, third-party systems, and multiple data sources such as SQL and Microsoft Dataverse using REST and SOAP APIs. As a Team Lead and Solution Architect, he has led the delivery of scalable automation workflows, intelligent chatbots, omnichannel customer service platforms, and data-driven dashboards that improve operational efficiency and user experience. His technical skill set extends to Azure-based integrations, performance optimization, process automation, KPI-driven chatbot analytics, and secure enterprise deployments. In addition to solution delivery, George brings strong leadership and consulting experience, having mentored engineers, delivered professional training as a Microsoft Certified Trainer, and guided organizations in selecting and implementing Power Platform and Dynamics 365 solutions that align with business and technical requirements.