Omnichannel for Customer Service
Provided prompt response to COVID-19 Pandemic by integrating Facebook, WhatsApp, and Web chat
George T O is a seasoned Power Platform and Microsoft Dynamics 365 professional with over six years of hands-on experience designing, developing, and supporting enterprise-grade business solutions across diverse industries including real estate, construction, energy, education, and healthcare. He specializes in Microsoft Dynamics 365 CRM, Power Apps (Canvas, Model-Driven, and Portals/Power Pages), Power Automate, Power Virtual Agents, Power BI, and Office 365, with deep expertise in integrating Power Platform solutions with…
Provided prompt response to COVID-19 Pandemic by integrating Facebook, WhatsApp, and Web chat
Built a chatbot to handle first-level support requests and integrated with Microsoft Teams and PowerApps Helpdesk application
Developed a web application for quick access to business applications and employee guidance using Power Virtual Agent
Developed an application integrated with Power Virtual Agent and Power Automate for employee requests
Built an application for project planning using Power Apps, Power BI, and Power Automate
Developed an application for daily attendance tracking in a fashion institution

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George T O is a seasoned Power Platform and Microsoft Dynamics 365 professional with over six years of hands-on experience designing, developing, and supporting enterprise-grade business solutions across diverse industries including real estate, construction, energy, education, and healthcare. He specializes in Microsoft Dynamics 365 CRM, Power Apps (Canvas, Model-Driven, and Portals/Power Pages), Power Automate, Power Virtual Agents, Power BI, and Office 365, with deep expertise in integrating Power Platform solutions with…
Provided prompt response to COVID-19 Pandemic by integrating Facebook, WhatsApp, and Web chat
Built a chatbot to handle first-level support requests and integrated with Microsoft Teams and PowerApps Helpdesk application
Developed a web application for quick access to business applications and employee guidance using Power Virtual Agent
Developed an application integrated with Power Virtual Agent and Power Automate for employee requests
Built an application for project planning using Power Apps, Power BI, and Power Automate
Developed an application for daily attendance tracking in a fashion institution
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