Sub-processors.
The vendors that process personal data on our behalf, what each one does, and where it operates.
1. Current sub-processors
Vendors that process client, candidate, or Talent personal data on our behalf, both when we act as controller and when we act as your processor.
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services | Hosting and storage | United States |
| Stripe | Payment processing | United States |
| Deel | Contractor payments to Talent | United States |
| Time Doctor | Productivity monitoring (where the client elects to use it) | United States |
| SendGrid (Twilio) | Transactional and lifecycle email | United States |
| Lark (Lark Technologies Pte. Ltd.) | Internal operations, CRM, and documents | Singapore, United States |
| Scheduling, calendar, and workspace | United States | |
| HiveMind AI | Candidate screening and ranking | United States |
| Meta (WhatsApp Business) | Client communications | United States |
| Crisp | Support chat and client communications | France (EU) |
| Zapier | Workflow automation | United States |
| Pipedream | Workflow automation | United States |
2. Service providers on our own website
Vendors that process website-visitor data for us as controller (analytics and advertising). Manage these through the element in the footer.
| Provider | Purpose | Location |
|---|---|---|
| Google (Analytics, Ads) | Site analytics and advertising | United States |
| Meta | Advertising pixel and conversions | United States |
| Advertising pixel and conversions | United States | |
| PostHog | Product analytics | United States, EU |
| Microsoft Clarity | Session analytics | United States |
| New Relic | Performance telemetry | United States |
3. Changes to this list
Each sub-processor is bound by data-protection obligations equivalent to ours. We notify clients of changes to this list, with an opportunity to object, as set out in the Data Processing Agreement. The notification and objection rights in the Data Processing Agreement apply to vendors that process personal data on a client's behalf. Questions: contact support@mail.rocketdevs.com.